NORTHBOROUGH FIRE DEPARTMENT
MISSION and VALUES

To promote and deliver life safety by providing efficient,
professional, high quality, cost effective, and timely protective
services including fire suppression, emergency medical
services, fire prevention, disaster response management, public
safety education, and code enforcement.

Teamwork

We, the department members, should respect and encourage
each other to make our organization an exceptional service.

Focus on Customers

Our highest commitment is to those
individuals who are in need of our services.
We will strive to meet and exceed their expectations at all times.

Quality of Service

We will relentlessly pursue exceptional quality
in providing our services.

Innovation and Creativity

We will strive to continuously pursue innovative
and creative opportunities in change.

Uncompromising Ethical & Professional Behavior

We will continuously uphold the
highest ethical and professional standards.